Empire BlueCross BlueShield members in New York can now use Interactive Care Reviewer to submit outpatient medical authorization requests. This exclusive online self-service digital tool streamlines the authorization workflow process for physicians, pharmacists, and other healthcare providers. Access to the ICR requires a user ID from the Availity Portal and a password. Users must also be authorized to access it. To access the ICR, follow these steps.
Empire BlueCross BlueShield Members Can Now Use Interactive Care Reviewer to Authorize Outpatient Medical Authorizations