The FVSU IT help desk is located on the third floor of the Hunt Library building. The help desk is staffed 24/7 to provide technical assistance. It is available to assist students, faculty, and staff with various technology issues. You can use a search engine to find the right person to reach out to with your inquiry. You can also search by department or first and last name. In many cases, you can also find a specific person using a keyword search.
The Online Learning Department is housed in the 3rd floor of the Hunt Memorial Library building and provides assistance and training to students taking classes using the Learning Management System (LMS). The department’s director is responsible for administering the LMS and Blackboard Collaborate (a virtual communication tool). This department’s mission is to provide quality services for students and faculty online, in support of the University’s strategic plan.