If you’re having trouble with your Slack account, you might be getting a pop-up message that says Slack is trying to add a helper tool. There are many reasons this might happen, but these are the most common. First, you need to understand what this message means. Enter your password. If this message appears only when you try to access your Slack account, then you may not be logged in.
To fix this problem, install the helper tool through the Apple App Store. You may need to go through the App Store to install it. Once you have done this, you will be notified when an update is available. Installing an app via the App Store helps ensure Slack doesn’t use private APIs you don’t have access too. Once installed, Slack will begin to send new messages to the appropriate channels.
When attempting to install a Slack helper tool, you may be receiving the following error message. This pop-up will keep appearing, even after you’ve entered your password. This error is typically caused by the fact that the Slack app is owned by the root user. You can change ownership of the Slack application by running sudo. This will allow you to behave like a “tremendous person” on your device.
After installing the Slack Helper Tool on your Mac, make sure that your Slack app is up to date. Click on General in Slack’s Preferences and select the “Slack Helper tool” option. Once the tool is installed, you can then reset Slack and use it again. To ensure that the app can be run, you will need to enter your administrator credentials.