A common problem when authenticating with your identity provider is the appearance of an unexpected error. This can be caused by the user entering the wrong credentials. If this happens, you can try to reset the password of the user or log a support ticket. In some cases, the connection error message is accompanied by a blank screen. To fix this problem, you need to contact the Organization Administrator. A few ways to fix the issue are as follows.
The authentication error message contains information that can help you identify the cause. Among other things, it contains the time when the error occurred, a list of STS-specific error codes, and a unique identifier for all components of the application. In addition, the error message may contain a link to additional information. For example, if the user name is invalid, the application will be unable to authenticate the user.
In such a case, the authentication error message can help the developer diagnose the issue. It contains the time when the error occurred, a list of STS-specific error codes, and a link to additional information. Moreover, it can indicate if the user name of the application matches the one of the identity provider. In this case, the application must use a tenant-specific endpoint to authenticate the user.
Another common cause of an unexpected error is an unrecognized parameter. The reason for this is unclear. The authentication server may be unable to authenticate the user, or the identity provider is not available. The authentication process fails when the requested parameters are not provided. The missing parameter will cause the user to receive the error message. In such a case, the developer should contact the Kryon support team. The latter will be able to provide the required information.
The most common cause of an unexpected error is an incorrect credential. To diagnose an error, you should check the credentials to make sure that they are valid. You can also check the security settings of the user. You need to ensure that the authentication process is secure and that the identity provider supports the necessary security policies. It is important to verify the authentication process to avoid any errors. You must be logged in to your account for your users.
The reason for the unexpected error might be due to the fact that the identity provider is not working in your environment. It is important to understand what is causing the error. To fix the issue, contact the Kryon support team. The latter will help you determine the exact problem and assist you in troubleshooting. If you are unable to resolve the issue, you can submit the issue to Kryon support.
If you get the same error, you should consult the documentation for your identity provider. It is advisable to have the version of the identity provider you’re using. If you’re using a legacy version, make sure you have upgraded the authentication protocol. You should also verify whether the user’s password is correct and the password is in the right format. If you are using an old version of the service, it will not work.
The message is an error message. It should contain an STS-specific error code and the time of the failure. The user’s name must match the type of account. A non-converged application may not be able to detect the tenant from the name of the user. Whenever this happens, it’s important to contact Kryon support. They will look at your environment and provide you with assistance.
A message describing the error message will help the developer diagnose the problem. The message contains information about the error. The code of the STS is used to identify the specific problem. Its name is the key to success. It can be a list of STS-specific error codes. The time of the error can help the developer to determine which error code is causing the problem. The user name must match the type.