You might experience a crash if you have recently updated Phantasy Star Online 2’s New Genesis version. It could crash during gameplay, not starting, or installing it. There are also some other problems that you might encounter, such as errors or missing controls.
If the game is freezing or crashing, the problem may be in the hardware or software. This can be caused by several different reasons, including unexpected network interruption, data corruption, faulty hardware, antivirus or firewall, and insufficient memory. Here are some of the most common causes of PSO 2 freezing or crashing.