From smartphones to smart homes, technology is transforming the way we interact with the world. That includes how we access the places we live and work. Today’s residents want seamless, secure, and convenient ways to manage access, whether they’re home or not.
When it comes to property access, the video intercom system blends visual identification, two-way communication, and mobile access. Video intercom systems are reshaping the way buildings manage entry and what residents and tenants expect from their property security systems.
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What is a video intercom system?
A video intercom system is a building entry solution that combines a camera, microphone, speaker, and door release mechanism into a single device. It allows building occupants to see and speak with visitors before granting them access, either from an in-unit device or remotely through a mobile app.
Unlike older intercom systems that only provide audio, video intercoms add a layer of security and control by allowing visual verification. Many systems also integrate with smartphones, so residents can grant access from anywhere, whether they’re at work, on vacation, or just lounging on the couch.
Benefits of video intercom systems in modern buildings
- Visual verification for better security. Seeing who’s at the door adds a crucial layer of protection. With a video feed, residents and staff can visually confirm a visitor’s identity before granting access, helping to prevent unauthorized entry and tailgating.
- Contactless, remote access. Today’s residents expect to manage everything from their phones, and access is no exception. With a mobile-based video intercom system, they can answer calls and unlock doors from anywhere. This not only adds convenience but also supports contactless access, which has become a priority in the post-pandemic world.
- Easier visitor and delivery management. Whether it’s a friend dropping by or a delivery driver needing access to a package room, video intercoms streamline entry without compromising security. Some systems even offer features like temporary access codes or visitor pass links to grant limited-time access without the need for physical keys or fobs.
- Boosted property value and resident satisfaction. Installing a modern video intercom system signals that a property is up to date, secure, and resident-focused. That can give landlords and property managers a competitive edge and make day-to-day operations smoother for building staff.
Where video intercoms make the biggest impact
From luxury high-rises to walk-up buildings, video intercoms let multifamily apartment residents safely screen visitors and manage access from their phones. No more missed deliveries or unexpected visitors slipping in unnoticed. For gated communities with perimeter gates or controlled vehicular access, video intercoms offer peace of mind by letting homeowners or staff visually verify every guest and grant access with a tap.
At commercial offices, business owners can monitor who’s entering their offices and ensure only authorized visitors make it inside, while also improving the overall visitor experience with easy check-in and access. Student housing & mixed-use developments with high turnover and lots of foot traffic benefit from the enhanced visibility and control that video intercoms provide when integrated with other smart building systems.
Choosing the right video intercom system
Not all systems are created equal. Choosing the right one means finding a solution that’s built for both today and tomorrow.
Here are a few key features to look for:
- Mobile app access: Look for systems that let users open doors, answer video calls, and review entry logs directly from a smartphone.
- Cloud-based management: Cloud-connected systems allow property staff to manage access permissions, view audit trails, and troubleshoot remotely.
- Delivery & visitor access tools: Temporary codes, QR code visitor passes, or scheduled access features can make handling guests and deliveries simple and secure.
- Weatherproof hardware: If the intercom is mounted at an exterior entryway or gate, make sure it’s designed to withstand the elements, including rain, snow, and heat.
- Integrations with access control systems: For larger properties, it’s helpful if the intercom system works seamlessly with keypads, smart locks, or fob readers across multiple doors and entry points.
- Multi-tenant support: Ensure the system supports directory-style calling and can scale to accommodate buildings with dozens or hundreds of units.
The future of access control is visual and connected
As buildings become smarter, access control is evolving beyond keys, codes, and simple audio intercoms. The future is visual. Video now plays a critical role in how we verify identity and grant access. When combined with cloud technology and mobile devices, video intercoms offer a scalable, secure, and user-friendly way to manage building entry.
Whether you’re managing a high-rise apartment, a gated community, or a mixed-use property, upgrading to a modern video intercom system is a smart investment in both security and convenience.
Final thoughts
The way we access buildings is changing fast. Outdated intercom systems just don’t cut it in a world where convenience, security, and remote access are non-negotiable. A video intercom system is a must-have amenity for modern living. If you’re looking to future-proof your building, improve resident satisfaction, and simplify access management, the time to explore your options is now.
