Bars and alcohol-serving establishments have their responsibilities. However, one of the most important things they need to keep is their liquor licenses in good standing. This can be one of the reasons why employers might overlook some of their employees who don’t have RBS certification at all.
Especially in the State of California, serving alcohol needs RBS certification for your establishment not to violate different state rules and regulations. Serving your customers extremely well while upholding state rules and regulations are two of the most important ingredients to having a successful alcohol-serving business.
Moreover, when your liquor license is revoked, how can you and your employees earn? If you aren’t cautious, you can easily revoke your license, and you wouldn’t want that, right? But if you don’t want to lose your liquor license, below are some mistakes you need to avoid that could lead to revocation. Check it out!
1. Serving Underaged Individuals
One of the most common reasons why bar owners and alcohol-serving establishments get their licenses revoked is serving minors. Each year, there have been countless bars getting their licenses revoked for serving underaged patrons.
It is one of the reasons why having an employee that has already undergone the RBS certification program is the best way to go. Want to know the reason why? One of the topics this training program covers is detecting underage individuals trying to get that taste of their first sip of beer.
If employees and servers are trained, they can easily detect minors and not serve them because they know what goes with it. One of the reasons to avoid serving alcohol to minors is to check their IDs; it’s not enough to look at their facial features and assume they are already young adults.
Lastly, train your servers and staff how to properly recognize a fake ID; fake IDs have become one of the more rampant reasons why bar owners get their licenses revoked because of failing to identify them and serving them anyway. Always check the validity of their IDs by asking for personal information such as their ZIP code, full name, date of birth, and many more.
2. Over Serving
Like serving minors, overserving has been one of the severe reasons why liquor licenses get revoked. In addition, overserving can cause a lot of things that can lead to accidents and injuries.
One example is serving a drunk patron; serving them even more, can lead to many things like getting into arguments or fights with other patrons due to intoxication or getting into accidents due to severe drunkenness. These scenarios will not only lead to having your licenses revoked but also incur payments for damages.
But, RBS-certified staff and servers are already educated in properly handling intoxicated patrons. Most of these servers are adept at refusing patrons without getting into arguments. They also know the clear signs of an intoxicated person, like slurred speech, confusion, slowed reflexes, drunken movement, nausea, vomiting, and many more.
3. Problematic Client Conduct
A serious scenario that can lead to having owners having their licenses revoked is when a customer exhibits disorderly conduct. This can be in different forms, like disturbing the peace, unlawful gambling, public drunkenness, and violence.
Moreover, it is your staff and servers’ duty to avoid these scenarios. They should be comfortable asking a patron to leave the premises, but the problem is that most of these patrons are already hostile towards these serves, and brawls are likely to happen in these scenarios. But with RBS certification, you not only avoid these scenarios but also avoid getting your licenses revoked.
One tip is to always train your servers and staff with maximum tolerance when dealing with these patrons. Always remain calm and collected to address patrons. Sometimes, these trained staff and servers should de-escalate situations before it becomes problematic. But if the patron continues to resist, the staff should know when is the right time to call the police.
4. Improperly Trained Staff
Some states, specifically California, require alcohol-serving establishments to have employees with RBS certification. If the state finds out that your employees don’t have this certification, it would be a violation that can lead to revoking your licenses.
As we’ve mentioned, the best part about this training program is that you don’t have to train your staff already, and the above-mentioned scenarios can be dealt with or de-escalated without going to the police. A staff or a server with no RBS Certification might cause big problems with your license, but going through the RBS certification is pretty quick and easy. It would usually require trainees to undergo 20 to 40 training hours to finish the program.
Wrapping Things Up
Get your employees to undergo RBS certification now! You not only avoid accidents, injuries, and serving alcohol minors to happen but can also help build a reputation as a responsible alcohol-serving establishment for your business.
As a result, you can get plenty of patrons with this type of action without going into further details and cash expenditures that don’t mean anything. RBS certification is important, and every alcohol-serving establishment should have it!